Refund policy
Return & Refund Policy
Last updated: August 2026
Thank you for shopping with BHAI Wear. We want you to be happy with your purchase. If something isn't right, please review the policy below.
Returns
We accept returns within 7 days of the delivery date. To be eligible for a return:
- The item must be unused, in its original condition, and in the original packaging
- You must have proof of purchase (order number or receipt)
- Returns must be requested within 7 days of delivery — items returned after this window will not be accepted
Some items are not eligible for return, including:
- Final sale or clearance items
- Gift cards
- Perishable goods
- Items marked as non-returnable on the product page
How to Start a Return
- Email us at digitalstore22526@gmail.com with your order number and the reason for your return.
- We'll review your request and send you return instructions, including the return address.
- Pack the item securely in its original packaging and ship it back to us.
Please do not send items back without contacting us first — returns sent without prior approval may not be accepted.
Return Shipping Costs
Customers are responsible for the cost of return shipping, unless the item arrived damaged, defective, or incorrect, in which case we will cover the return shipping cost.
We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within [5–10] business days.
- Please note it may take additional time for your bank or credit card company to post the refund to your account.
- Shipping costs on the original order are non-refundable (unless the return is due to our error).
- We only offer refunds — we do not currently offer exchanges or store credit.
Damaged, Defective, or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us at digitalstore22526@gmail.com within 7 days of delivery with your order number and a photo of the item. We'll arrange a free return and full refund at no cost to you.
Late or Missing Refunds
If you haven't received a refund after the timeframe above:
- Check your bank account again
- Contact your credit card company — it may take some time before your refund is officially posted
- Contact your bank — there is often processing time before a refund shows up
- If you've done all of this and still have not received your refund, please contact us at digitalstore22526@gmail.com
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- Email: digitalstore22526@gmail.com
- Address: Daman, India